U Baji Privacy Policy — Your Data Is Safe With Us

u baji An international online gaming platform. We place the highest value on our users' privacy. This privacy policy applies to users in Bangladesh and all other countries who access the ubaji.click website or mobile app.

This policy explains how u baji What personal information we collect, how it is used, how long it is retained, and what your rights are. Our privacy policy is built in line with international data protection standards (GDPR-inspired).

This privacy policy is part of our Terms & Conditionsis an integral part of. By using the platform, you are considered to have agreed to this policy. If you have any questions, please reach out to our support team.

u baji We only collect information that is necessary to operate the platform effectively. The different types of data we collect are outlined below:

We never store your full bank account number or card number directly. Payment information is processed in encrypted form through our payment gateway providers.

u baji We collect your information in several ways. Each method is described in detail below:

• Registration Form: Information you provide when creating an account — such as your name, email address, and mobile number — is collected directly.
• KYC verification: Information is collected when you submit identity and address verification documents for withdrawals.
• Payment transactions: Transaction details are automatically recorded during deposits and withdrawals.
• Platform Usage: Your game activity is automatically logged — including which games you play, how long you play, and the amount you wager.
• Cookies & Tracking: Browsing data is collected through cookies and similar technologies when you visit the website.
• Support contact: When you contact us via chat or email, those conversations are saved.
• From third parties: Verified information may be received from KYC verification services or payment providers.

u baji Your data is used only for specific, legitimate purposes. It is never used beyond the following:

• Account management: For creating, verifying, and maintaining your account.
• Service delivery: To provide gaming, betting, payment processing, and customer support services.
• Ensuring security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To meet the requirements of licensing authorities and regulatory bodies.
• Service improvement: To analyse platform performance and improve the user experience.
• Personalized Experience: To provide game suggestions and offers tailored to your preferences.
• Contact: To send important notices, promotional offers, and account updates (with your consent).
• Responsible Gaming: To identify excessive gaming patterns and offer timely support.

We will always obtain your explicit consent before using your data for marketing purposes. You can withdraw that consent at any time.

u baji We never sell your personal information or share it with third parties for free. However, certain information may be shared in the limited circumstances outlined below:

• Payment providers: Necessary information is shared with payment gateways — including Mobile Pay, Nagad, Rocket, and others — to process your transactions.
• KYC providers: Certain information is shared with a licensed KYC provider for identity verification.
• Game providers: Information necessary for game operation is shared with third-party game software providers.
• For Legal Requirements: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
• For fraud prevention: Information about suspicious activity may be shared with AML and fraud prevention agencies.

We have Data Processing Agreements (DPAs) in place with all third-party service providers. They are not permitted to use your information for any purpose beyond what has been specified.

u baji Cookies and similar tracking technologies are used on our website and app to help improve your browsing experience.

You can disable cookies at any time through your browser settings. Keep in mind that turning off essential cookies may cause some platform features to stop working properly.

u baji To protect your data, the highest industry-standard technical and organizational measures have been put in place:

• SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption.
• End-to-end encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall & DDoS protection: Advanced server-level firewalls and intrusion prevention systems are in place.
• Regular security audits: Third-party security experts regularly audit our systems.
• Access controls: Only authorized personnel are permitted to access specific data.
• Two-Factor Authentication: 2FA is mandatory for all staff accessing internal systems.
• Data Backup: Secure encrypted backups are taken on a regular basis.

In the event of a security breach, we will notify affected users within 72 hours and take prompt remedial action.

u baji We retain your data only for as long as necessary. Retention periods by data type are outlined below:

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual in any way.

u bajiAs a user of , you have the following rights over your data:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data in certain circumstances, except where retention is required by law.
• Right to restrict processing: You may ask us to stop using your data for specific purposes.
• Data portability: You can request a copy of your information in a readily readable format.
• Right to object: You may object to the processing of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise any of your rights, email us at support@ubaji.click. We will respond within 30 days. Complex requests may require an additional 60 days.

u baji Strictly does not provide services to anyone under the age of 18. Our platform is intended exclusively for adults.

• Age verification is carried out at registration.
• Age is verified through the KYC process.
• Any account found to belong to a minor will be closed immediately.
• Any data collected relating to a minor will be deleted immediately.

If you become aware that a minor is using our platform, please contact us immediately.

u baji This privacy policy may be updated from time to time. For any significant changes, we will:

• We will send advance notice to your registered email
• We will display a clear notice on the platform
• We will notify you of the date and a summary of the changes
• We will obtain fresh consent when required

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly. The current version of this policy is always available at ubaji.click/privacy-policy.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us:

• Email: support@ubaji.click
• Live chat: Live chat support on the platform
• Response time: Typically 1–3 business days

We take every complaint seriously and work to resolve issues as quickly as possible. Our support team speaks Bangla, so feel free to contact us in Bangla.